diff --git a/web/dashboard/messages/ar.json b/web/dashboard/messages/ar.json
index 6a2022a..33cec9d 100644
--- a/web/dashboard/messages/ar.json
+++ b/web/dashboard/messages/ar.json
@@ -1200,6 +1200,7 @@
       "shop": "المقهى والمتجر",
       "shopGeneral": "الملف والتكاملات",
       "shopAppearance": "المظهر والألوان",
+      "shopNotifications": "الإشعارات والصوت",
       "printer": "الطابعة",
       "printerSettings": "إعدادات الطابعة",
       "printTest": "صفحة اختبار الطباعة",
@@ -1207,6 +1208,39 @@
       "team": "الفريق والموظفون",
       "customRoles": "الأدوار المخصصة"
     },
+    "notifPrefs": {
+      "soundSection": "الصوت",
+      "soundEnabled": "تشغيل صوت للإشعارات الجديدة",
+      "soundEnabledHint": "يصدر صوتًا عند وصول طلب جديد أو نداء نادل أو تنبيه.",
+      "soundChoice": "صوت الإشعار",
+      "preview": "معاينة",
+      "volume": "مستوى الصوت",
+      "soundClassic": "كلاسيكي",
+      "soundDing": "رنين",
+      "soundBell": "جرس",
+      "soundChime": "أجراس",
+      "soundMarimba": "ماريمبا",
+      "soundAlert": "تنبيه",
+      "desktopSection": "إشعارات سطح المكتب",
+      "desktopHint": "إظهار نافذة منبثقة على ويندوز/سطح المكتب حتى عندما تكون لوحة التحكم في تبويب آخر أو مصغّرة.",
+      "enableDesktop": "تفعيل إشعارات سطح المكتب",
+      "desktopEnabled": "نوافذ سطح المكتب",
+      "desktopEnabledHint": "تظهر فقط عندما لا يكون هذا التبويب نشطًا.",
+      "desktopGranted": "تم تفعيل إشعارات سطح المكتب",
+      "desktopDenied": "تم رفض الإذن من المتصفح",
+      "desktopBlocked": "الإشعارات محظورة لهذا الموقع. اسمح بها من إعدادات الموقع في المتصفح ثم أعد التحميل.",
+      "desktopUnsupported": "هذا المتصفح لا يدعم إشعارات سطح المكتب.",
+      "desktopFocusNote": "تظهر النافذة التجريبية فقط إذا انتقلت إلى نافذة أخرى أولًا.",
+      "sendTest": "إرسال إشعار تجريبي",
+      "testTitle": "ميزي",
+      "testBody": "هذا إشعار تجريبي.",
+      "testToast": "تم إرسال الإشعار التجريبي",
+      "inAppSection": "داخل التطبيق",
+      "tabBadge": "عدد غير المقروء على تبويب المتصفح",
+      "tabBadgeHint": "يعرض عدد الإشعارات غير المقروءة في عنوان التبويب والأيقونة المفضلة.",
+      "toast": "تنبيه داخل التطبيق",
+      "toastHint": "إظهار شريط صغير داخل لوحة التحكم للإشعارات الجديدة."
+    },
     "customRoles": {
       "title": "الأدوار المخصصة",
       "subtitle": "حدّد أدواراً بصلاحيات مخصصة لموظفيك",
diff --git a/web/dashboard/messages/en.json b/web/dashboard/messages/en.json
index 68bdd95..4bc949f 100644
--- a/web/dashboard/messages/en.json
+++ b/web/dashboard/messages/en.json
@@ -1272,6 +1272,7 @@
       "shop": "Shop & café",
       "shopGeneral": "Profile & integrations",
       "shopAppearance": "Appearance & colors",
+      "shopNotifications": "Notifications & sound",
       "printer": "Printer",
       "printerSettings": "Printer settings",
       "printTest": "Print test page",
@@ -1279,6 +1280,39 @@
       "team": "Team & Staff",
       "customRoles": "Custom Roles"
     },
+    "notifPrefs": {
+      "soundSection": "Sound",
+      "soundEnabled": "Play a sound for new notifications",
+      "soundEnabledHint": "Chimes when a new order, waiter call, or alert arrives.",
+      "soundChoice": "Notification sound",
+      "preview": "Preview",
+      "volume": "Volume",
+      "soundClassic": "Classic",
+      "soundDing": "Ding",
+      "soundBell": "Bell",
+      "soundChime": "Chime",
+      "soundMarimba": "Marimba",
+      "soundAlert": "Alert",
+      "desktopSection": "Desktop notifications",
+      "desktopHint": "Show a Windows/desktop popup even when the dashboard is in another tab or minimized.",
+      "enableDesktop": "Enable desktop notifications",
+      "desktopEnabled": "Desktop popups",
+      "desktopEnabledHint": "Pop up only when this tab is not focused.",
+      "desktopGranted": "Desktop notifications enabled",
+      "desktopDenied": "Permission denied by the browser",
+      "desktopBlocked": "Notifications are blocked for this site. Allow them in your browser's site settings, then reload.",
+      "desktopUnsupported": "This browser does not support desktop notifications.",
+      "desktopFocusNote": "A test popup only appears if you switch to another window first.",
+      "sendTest": "Send a test notification",
+      "testTitle": "Meezi",
+      "testBody": "This is a test notification.",
+      "testToast": "Test sent",
+      "inAppSection": "In-app",
+      "tabBadge": "Unread count on the browser tab",
+      "tabBadgeHint": "Shows the number of unread notifications in the tab title and favicon.",
+      "toast": "In-app toast",
+      "toastHint": "Show a small banner inside the dashboard for new notifications."
+    },
     "customRoles": {
       "title": "Custom Roles",
       "subtitle": "Define roles with tailored permissions for your staff",
diff --git a/web/dashboard/messages/fa.json b/web/dashboard/messages/fa.json
index e574af0..84723d0 100644
--- a/web/dashboard/messages/fa.json
+++ b/web/dashboard/messages/fa.json
@@ -1273,6 +1273,7 @@
       "shop": "کافه و فروشگاه",
       "shopGeneral": "پروفایل و اتصال‌ها",
       "shopAppearance": "ظاهر و رنگ‌بندی",
+      "shopNotifications": "اعلان‌ها و صدا",
       "printer": "پرینتر",
       "printerSettings": "تنظیمات پرینتر",
       "printTest": "صفحه تست چاپ",
@@ -1280,6 +1281,39 @@
       "team": "تیم و کارمندان",
       "customRoles": "نقش‌های سفارشی"
     },
+    "notifPrefs": {
+      "soundSection": "صدا",
+      "soundEnabled": "پخش صدا برای اعلان‌های جدید",
+      "soundEnabledHint": "هنگام رسیدن سفارش جدید، درخواست میز یا هشدار، صدا پخش می‌شود.",
+      "soundChoice": "صدای اعلان",
+      "preview": "پیش‌نمایش",
+      "volume": "بلندی صدا",
+      "soundClassic": "کلاسیک",
+      "soundDing": "دینگ",
+      "soundBell": "زنگ",
+      "soundChime": "ناقوس",
+      "soundMarimba": "ماریمبا",
+      "soundAlert": "هشدار",
+      "desktopSection": "اعلان‌های دسکتاپ",
+      "desktopHint": "نمایش پاپ‌آپ ویندوز/دسکتاپ حتی وقتی داشبورد در تب دیگری باز است یا کوچک شده.",
+      "enableDesktop": "فعال‌سازی اعلان‌های دسکتاپ",
+      "desktopEnabled": "پاپ‌آپ دسکتاپ",
+      "desktopEnabledHint": "فقط وقتی این تب فعال نیست نمایش داده می‌شود.",
+      "desktopGranted": "اعلان‌های دسکتاپ فعال شد",
+      "desktopDenied": "دسترسی توسط مرورگر رد شد",
+      "desktopBlocked": "اعلان‌ها برای این سایت مسدود شده‌اند. از تنظیمات سایت در مرورگر اجازه دهید و سپس صفحه را دوباره بارگذاری کنید.",
+      "desktopUnsupported": "این مرورگر از اعلان‌های دسکتاپ پشتیبانی نمی‌کند.",
+      "desktopFocusNote": "پاپ‌آپ آزمایشی فقط زمانی نمایش داده می‌شود که ابتدا به پنجره دیگری بروید.",
+      "sendTest": "ارسال اعلان آزمایشی",
+      "testTitle": "میزی",
+      "testBody": "این یک اعلان آزمایشی است.",
+      "testToast": "اعلان آزمایشی ارسال شد",
+      "inAppSection": "درون‌برنامه",
+      "tabBadge": "شمارش خوانده‌نشده روی تب مرورگر",
+      "tabBadgeHint": "تعداد اعلان‌های خوانده‌نشده را در عنوان تب و فاویکون نشان می‌دهد.",
+      "toast": "نوتیف درون‌برنامه",
+      "toastHint": "نمایش یک بنر کوچک داخل داشبورد برای اعلان‌های جدید."
+    },
     "customRoles": {
       "title": "نقش‌های سفارشی",
       "subtitle": "نقش‌هایی با دسترسی دلخواه برای کارمندان تعریف کنید",
diff --git a/web/dashboard/src/components/settings/settings-notifications-panel.tsx b/web/dashboard/src/components/settings/settings-notifications-panel.tsx
new file mode 100644
index 0000000..13daefe
--- /dev/null
+++ b/web/dashboard/src/components/settings/settings-notifications-panel.tsx
@@ -0,0 +1,227 @@
+"use client";
+
+import { Bell, Volume2 } from "lucide-react";
+import { useTranslations } from "next-intl";
+import { Button } from "@/components/ui/button";
+import { Card, CardContent, CardHeader, CardTitle } from "@/components/ui/card";
+import { LabeledField } from "@/components/ui/labeled-field";
+import { notify } from "@/lib/notify";
+import { useNotifPrefs } from "@/lib/notifications/notification-prefs.store";
+import { SOUND_PRESETS, playSound, type SoundId } from "@/lib/notifications/sounds";
+import {
+  showDesktopNotification,
+  useNotificationPermission,
+} from "@/lib/notifications/use-desktop-notifications";
+
+function Toggle({
+  id,
+  checked,
+  onChange,
+  label,
+  hint,
+}: {
+  id: string;
+  checked: boolean;
+  onChange: (v: boolean) => void;
+  label: string;
+  hint?: string;
+}) {
+  return (
+    <label
+      htmlFor={id}
+      className="flex cursor-pointer items-start justify-between gap-4 rounded-lg border border-border/80 bg-card px-4 py-3"
+    >
+      <span className="min-w-0 space-y-0.5">
+        <span className="block text-sm font-medium">{label}</span>
+        {hint ? <span className="block text-xs text-muted-foreground">{hint}</span> : null}
+      </span>
+      <span className="relative mt-0.5 inline-flex shrink-0">
+        <input
+          id={id}
+          type="checkbox"
+          className="peer sr-only"
+          checked={checked}
+          onChange={(e) => onChange(e.target.checked)}
+        />
+        <span className="h-6 w-11 rounded-full bg-muted transition-colors peer-checked:bg-[#0F6E56]" />
+        <span className="absolute top-0.5 start-0.5 h-5 w-5 rounded-full bg-white shadow transition-transform peer-checked:translate-x-5 rtl:peer-checked:-translate-x-5" />
+      </span>
+    </label>
+  );
+}
+
+export function SettingsNotificationsPanel() {
+  const t = useTranslations("settings.notifPrefs");
+  const prefs = useNotifPrefs();
+  const hasHydrated = useNotifPrefs((s) => s._hasHydrated);
+  const setPrefs = useNotifPrefs((s) => s.setPrefs);
+  const { permission, request, supported } = useNotificationPermission();
+
+  if (!hasHydrated) {
+    return <p className="text-sm text-muted-foreground">…</p>;
+  }
+
+  const enableDesktop = async () => {
+    const p = await request();
+    if (p === "granted") {
+      setPrefs({ desktopEnabled: true });
+      notify.success(t("desktopGranted"));
+    } else if (p === "denied") {
+      setPrefs({ desktopEnabled: false });
+      notify.error(t("desktopDenied"));
+    }
+  };
+
+  const desktopReady = supported && permission === "granted";
+
+  return (
+    <div className="space-y-4">
+      {/* Sound */}
+      <Card className="rounded-xl border border-border/80 shadow-sm">
+        <CardHeader className="px-6 pb-4 pt-6">
+          <CardTitle className="flex items-center gap-2 text-base font-medium">
+            <Volume2 className="size-4 text-[#0F6E56]" />
+            {t("soundSection")}
+          </CardTitle>
+        </CardHeader>
+        <CardContent className="space-y-5 px-6 pb-6 pt-0">
+          <Toggle
+            id="notif-sound"
+            checked={prefs.soundEnabled}
+            onChange={(v) => setPrefs({ soundEnabled: v })}
+            label={t("soundEnabled")}
+            hint={t("soundEnabledHint")}
+          />
+
+          <div className="grid gap-4 sm:grid-cols-2">
+            <LabeledField label={t("soundChoice")} htmlFor="notif-sound-choice">
+              <div className="flex gap-2">
+                <select
+                  id="notif-sound-choice"
+                  className="h-10 w-full rounded-md border border-input bg-background px-3 text-sm disabled:opacity-50"
+                  value={prefs.soundId}
+                  disabled={!prefs.soundEnabled}
+                  onChange={(e) => setPrefs({ soundId: e.target.value as SoundId })}
+                >
+                  {SOUND_PRESETS.map((s) => (
+                    <option key={s.id} value={s.id}>
+                      {t(s.labelKey)}
+                    </option>
+                  ))}
+                </select>
+                <Button
+                  type="button"
+                  variant="outline"
+                  size="sm"
+                  disabled={!prefs.soundEnabled}
+                  onClick={() => playSound(prefs.soundId, prefs.volume)}
+                >
+                  {t("preview")}
+                </Button>
+              </div>
+            </LabeledField>
+
+            <LabeledField label={t("volume")} htmlFor="notif-volume">
+              <div className="flex h-10 items-center gap-3">
+                <input
+                  id="notif-volume"
+                  type="range"
+                  min={0}
+                  max={100}
+                  step={5}
+                  value={Math.round(prefs.volume * 100)}
+                  disabled={!prefs.soundEnabled}
+                  onChange={(e) => setPrefs({ volume: Number(e.target.value) / 100 })}
+                  className="h-2 w-full cursor-pointer accent-[#0F6E56] disabled:opacity-50"
+                />
+                <span className="w-10 text-end text-xs tabular-nums text-muted-foreground">
+                  {Math.round(prefs.volume * 100)}%
+                </span>
+              </div>
+            </LabeledField>
+          </div>
+        </CardContent>
+      </Card>
+
+      {/* Desktop / Windows popups */}
+      <Card className="rounded-xl border border-border/80 shadow-sm">
+        <CardHeader className="px-6 pb-4 pt-6">
+          <CardTitle className="flex items-center gap-2 text-base font-medium">
+            <Bell className="size-4 text-[#0F6E56]" />
+            {t("desktopSection")}
+          </CardTitle>
+        </CardHeader>
+        <CardContent className="space-y-4 px-6 pb-6 pt-0">
+          <p className="text-xs leading-relaxed text-muted-foreground">{t("desktopHint")}</p>
+
+          {!supported ? (
+            <p className="rounded-lg border border-border/80 bg-muted/40 px-4 py-2.5 text-xs">
+              {t("desktopUnsupported")}
+            </p>
+          ) : permission === "denied" ? (
+            <p className="rounded-lg border border-[#A32D2D]/30 bg-[#A32D2D]/5 px-4 py-2.5 text-xs text-[#A32D2D]">
+              {t("desktopBlocked")}
+            </p>
+          ) : permission !== "granted" ? (
+            <Button
+              type="button"
+              className="bg-[#0F6E56] hover:bg-[#0c5e46]"
+              onClick={enableDesktop}
+            >
+              {t("enableDesktop")}
+            </Button>
+          ) : (
+            <div className="space-y-4">
+              <Toggle
+                id="notif-desktop"
+                checked={prefs.desktopEnabled}
+                onChange={(v) => setPrefs({ desktopEnabled: v })}
+                label={t("desktopEnabled")}
+                hint={t("desktopEnabledHint")}
+              />
+              <Button
+                type="button"
+                variant="outline"
+                size="sm"
+                disabled={!prefs.desktopEnabled}
+                onClick={() => {
+                  if (prefs.soundEnabled) playSound(prefs.soundId, prefs.volume);
+                  showDesktopNotification({ title: t("testTitle"), body: t("testBody") });
+                  notify.info(t("testToast"));
+                }}
+              >
+                {t("sendTest")}
+              </Button>
+              {desktopReady ? (
+                <p className="text-[11px] text-muted-foreground">{t("desktopFocusNote")}</p>
+              ) : null}
+            </div>
+          )}
+        </CardContent>
+      </Card>
+
+      {/* Tab badge + in-app toast */}
+      <Card className="rounded-xl border border-border/80 shadow-sm">
+        <CardHeader className="px-6 pb-4 pt-6">
+          <CardTitle className="text-base font-medium">{t("inAppSection")}</CardTitle>
+        </CardHeader>
+        <CardContent className="space-y-3 px-6 pb-6 pt-0">
+          <Toggle
+            id="notif-tab-badge"
+            checked={prefs.tabBadgeEnabled}
+            onChange={(v) => setPrefs({ tabBadgeEnabled: v })}
+            label={t("tabBadge")}
+            hint={t("tabBadgeHint")}
+          />
+          <Toggle
+            id="notif-toast"
+            checked={prefs.toastEnabled}
+            onChange={(v) => setPrefs({ toastEnabled: v })}
+            label={t("toast")}
+            hint={t("toastHint")}
+          />
+        </CardContent>
+      </Card>
+    </div>
+  );
+}
diff --git a/web/dashboard/src/components/settings/settings-screen.tsx b/web/dashboard/src/components/settings/settings-screen.tsx
index 3ebc8b2..b8495e0 100644
--- a/web/dashboard/src/components/settings/settings-screen.tsx
+++ b/web/dashboard/src/components/settings/settings-screen.tsx
@@ -6,6 +6,7 @@ import { useAuthStore } from "@/lib/stores/auth.store";
 import { PageHeader } from "@/components/layout/page-header";
 import { SettingsNav } from "@/components/settings/settings-nav";
 import { SettingsAppearancePanel } from "@/components/settings/settings-appearance-panel";
+import { SettingsNotificationsPanel } from "@/components/settings/settings-notifications-panel";
 import { CafeDiscoverProfilePanel } from "@/components/discover/cafe-discover-profile-panel";
 import { CafePublicProfilePanel } from "@/components/discover/cafe-public-profile-panel";
 import { SettingsShopPanel } from "@/components/settings/settings-shop-panel";
@@ -23,6 +24,7 @@ import {
 const LEAF_PAGE_TITLE: Record<SettingsLeafId, string> = {
   "shop-general": "nav.shopGeneral",
   "shop-appearance": "nav.shopAppearance",
+  "shop-notifications": "nav.shopNotifications",
   "shop-discover": "nav.shopDiscover",
   "printer-config": "nav.printerSettings",
   "print-test": "nav.printTest",
@@ -83,6 +85,10 @@ export function SettingsScreen() {
             <SettingsAppearancePanel cafeId={cafeId} />
           ) : null}
 
+          {activeLeaf === "shop-notifications" ? (
+            <SettingsNotificationsPanel />
+          ) : null}
+
           {activeLeaf === "shop-discover" ? (
             <div className="space-y-6">
               <CafeDiscoverProfilePanel cafeId={cafeId} mode="merchant" />
diff --git a/web/dashboard/src/components/settings/settings-types.ts b/web/dashboard/src/components/settings/settings-types.ts
index 1caefe1..b836dcb 100644
--- a/web/dashboard/src/components/settings/settings-types.ts
+++ b/web/dashboard/src/components/settings/settings-types.ts
@@ -3,6 +3,7 @@ export type SettingsGroupId = "shop" | "printer" | "team";
 export type SettingsLeafId =
   | "shop-general"
   | "shop-appearance"
+  | "shop-notifications"
   | "shop-discover"
   | "printer-config"
   | "print-test"
@@ -21,6 +22,7 @@ export const SETTINGS_NAV: SettingsNavGroup[] = [
     children: [
       { id: "shop-general", labelKey: "nav.shopGeneral" },
       { id: "shop-appearance", labelKey: "nav.shopAppearance" },
+      { id: "shop-notifications", labelKey: "nav.shopNotifications" },
       { id: "shop-discover", labelKey: "nav.shopDiscover" },
     ],
   },